Privacy Policy

Effective Date: 12/1/2024

At OpenLab Graphics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website and engage with our services.

1. Information We Collect

We collect various types of information when you visit and interact with our website, including:

  • Personal Information:
    When you make a purchase or contact us, we collect your name, email address, phone number, billing address, shipping address, and payment details.

  • Non-Personal Information:
    We also collect non-personal information automatically as you interact with our website, including browser type, device information, IP address, and browsing behavior.

  • Cookies and Tracking Technologies:
    We use cookies to enhance your experience and analyze website traffic. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To respond to your inquiries and provide customer support
  • To improve our website, products, and services
  • To send you marketing communications, if you have opted in
  • To ensure compliance with our legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers:
    We may share your information with third-party service providers (e.g., payment processors, shipping partners) who help us run our business and fulfill orders.

  • Legal Requirements:
    We may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, and safety of OpenLab Graphics and its users.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and request a copy of the personal data we hold about you
  • Request the correction or deletion of your personal data
  • Object to or restrict the processing of your personal data

To exercise these rights, please contact us at info@openlabgraphics.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@openlabgraphics.com

By using our website, you consent to the collection and use of your personal information as described in this policy.